Marsha C. Jade cut my daughter's hair, she went from having 2.5 foot long hair to a pixie cut. My daughter was thrilled with her resutls.
Kristen K. Rachel was very nice and easy to talk to. She did a great job on my cut and color. The salon was very clean and I felt very safe during my experience.
Dana B. I followed my stylist, Rachel, from another salon because she is the best. The salon was a nice surprise: so clean and safe and beautiful. The service was outstanding. Can’t wait to go back again for more pampering.
Peter E. Had a great experience at the Salon today. Everyone was professional & friendly. Wanda gave a great cut.
Mary G. Today was my 1st visit to the Salon, I was so impressed at how warmly I was greeted by Rachel, my Stylist. She took her time and listened to me and knew exactly what type of haircut and style I wanted while telling me what she was going to do. She shaped, cut my hair and created magic. I am so happy a co worker of mine recommended Rachel. I couldn't ask for more! The salon was so clean and neat, also social distancing was in effect. A totally pleasant experience.
Laura H. Today was my first time and I had a wonderful experience. They salon is beautiful and very soothing. The massage hair wash chairs are also a dream. As always Rachel created an amazing hairstyle for me.
Aimee P. Great experience. The scheduling was easy and flexible. I appreciate that I didn’t have to wait for my appointment once I arrived and Tania did a great job making me feel comfortable. Salon appears clean and well maintained. Will be back.
Dan L. I ask for and got a great haircut.
Jennifer R. This was my first visit to the salon and I had a great experience! Rachel was my stylist and I felt very comfortable with her. I have long, thick, curly hair and I've had difficulties finding a stylist that can cut curly hair well. Rachel didn't disappoint, I'm very happy with the haircut! I'll be back! Thanks Rachel!
Greg K. After 6 months without a haircut during covid I went to see Jade and was very happy with the service, the cut and the sanitary conditions. I would recommend Brian Richards and Jade to anyone.
Emily F. Adorable and clean
Emily N. Excellent service from start to finish ! Friendly staff and very clean !
Mike H. Rachel is fantastic.
Cierra M. In the midst of Covid-19, Brian Richard’s Salon was impeccably clean. The staff was friendly and the salon has a relaxing atmosphere. I look forward to returning for my next cut!
Richard D. Diane seemed to instinctively know what I was looking for. Great job! My wife is happy!
Jessica S. Everyone was so friendly, and I felt very safe with the new client process they have in place to ensure all staff and clients safety! Always love seeing Rachel as well.
Marylou P. Today for the first time I came to Brian Richard’s Salon. I had Dian who did my cut, color and style. She was fantastic and I rate her 5 stars plus. Very pleasant and she sent me home totally happy.
I booked again in 6 weeks and am looking forward to my visit.
It’s great when you find a salon and a stylist who gets you. Great place, and the most comfortable hair washing chairs. Dian took a pic of my hair color. It’s Awesome, just ask her to see it.
Mary Lou Potter
Sharon G. Jade is always excellent. The salon was very nice and everyone was friendly. I look forward to returning.
Ray R. Had an awesome experience with cut and color
April P. I'm a first-timer visitor at Brian Richards Salon and I felt very comfortable in the new COVID-19 environment. The Salon provided great communication prior to my appointment, was SO clean, very inviting and had such a stylish design on the inside. I would follow my stylist Rachel anywhere she goes. I'm happy she's found a new home at Brian Richards Salon and can't wait for my next visit.
Maureen G. I had a consultation today with Jade regarding my upcoming balayage color and cut. She gave me some refreshing ideas for my cut.
I am looking forward to the balayage coloring.
Kathy W. Thank you for your all your communication from new covid protocols, to confirmation of appointment. Dian was awesome, and still felt pampered with great shampoo. As a new customer, I will be back!
Kristen K. First time at this salon!! Very friendly staff. They made me feel welcome and comfortable. I had stylist Lisa and she did a Lob style haircut which came out great! I’m going back for foils and color since I couldn’t get all services today. (I box dyed my hair back in October and have about 3 inch roots) I had a good overall experience!!
Barbara G. First time there and certainly won't be my last !!! Dian gave me the pixie cut I had wanted for a long time. She had at least six months of growth to deal with. Very thorough, professional and knowledgeable !! Can't say enough about the salon, will make it my new salon, recommend it to others and hope they are in business a long long time.
Pat S. In spite of the unusual times my appointment was completely satisfactory. Jade is the best
Erica L. Beautiful salon! Rachel does an amazing job
Teri W. My hairdresser just retired and I was looking for a new one. Brian Richard Salon was recommended by a friend. I wasn’t too optimistic about getting an appointment knowing that the salon would be reopening the following week after being closed because of Covid 19. I emailed the salon inquiring about an appointment. They got back to me right away and offered me an appointment on a Sunday! Dian did an awesome job with my foil and cut.
I am thrilled that I found my new favorite salon! I already made my next appointment.
Kevin M. After not having a haircut for longer than any time I can remember, likely longer than any time since I was an infant, I would like to thank my stylist and Brian Richard's salon for providing excellent service today. I'm very happy with my haircut, and I feel quite a bit better now that I feel like myself again!
Sandy J. I had a color and cut with Dian and could not have been happier with both. She was a lovely person to be with and very knowledgeable. The salon was a very pleasant place to be and so clean. I will definitely be back.
Rachele K. Wanted to try a salon in the area so I didnt have to keep driving in to Boston. Met with Dian who did an absolutely amazing job!! She gave me the haircut I was hoping for and more!
Alecia E. Jessica was great. I was referred to her by another client. She made me feel very comfortable during my appointment. People were friendly and salon was comfortable. Planning on becoming a regular client of Jessica's!
Nichole K. Love the ambiance! Everyone is extremely nice.
Todd P. Good service.
Erin C. I had a color done and it came out perfect! Great service.
Carrie B. First time there great experience love Dian very friendly staff highly recommend
Carole G. Lisa was so professional and knew her stuff. Her recommendations were right on spot. I love my hair color! The total experience was great. Beautiful salon, attentive service, and the best shampoo chairs ever!!! A+++
Adrienne L. Wonderful experience at Brian Richards Salon today!! Michelle was very personable and made me feel comfortable throughout the service. Extremely hospitable staff as well, as four different employees approached me to ask if I needed anything (water, tea, coffee, etc.) Highly recommend, bravo to Brian Richards Salon
Christie W. Great experience will definitely go back!
Lisa W. I love my hair! Thank you Brian. You salon is beautiful and everyone was super friendly and welcoming.
Justin C. Just finished my first hair cut at Brian Richards. I was referred to this salon by Maven, a local competitor, who was booked for the day. The fact that a company referred me to their competition said a lot about both Maven and Brian Richards.
From my initial phone call to make an appointment, I felt confident that I finally found my local salon for regular haircuts. I've been in the area for a few months and just haven't found the right place.
The woman running the front of the house who took my appointment, was very engaging, friendly, and funny. Even made reference to our phone conversation when I arrived for my haircut. Excellent customer service.
Michelle, the sylist that cut my hair, was also very engaging. She was able to relate and build rapport quickly and throughout the entire haircut.
Overall, great people and a great experience. I'll be back.
Kendra J. Loved my experience -- hair is a big deal and I had some "first visit" nerves, but could not have been happier with my color and cut and overall experience!
Angela D. Jessica is the absolute best when it comes to nails/manicure/pedicure! Even though I keep my nails supershort, she makes them look so dressy the modern French Manicure.
Jeanine C. Beautiful salon, friendly staff. Bonus for having a massage recliner at the hair wash station! I felt so pampered without spending a ton of money.
Terry M. Very nice staff. Michelle was great!
Lori C. Dian did a great job on my cut and color! Very happy with the results.
Maureen H. This was my first time in the salon and it was a perfect experience. Everyone was welcoming and the salon is impeccably clean. Very well run and those massage chairs at the sinks are genius! I'm looking forward to my next appointment!
Ava P. My daughters and I are new to Franklin and finding the right hair salon was a top priority in finding our new favorite places. I can say without a shadow of doubt, we have found our place! The quality of work and the welcoming environment was awesome!
Julie M. Fabulous service. Love all the staff. Say hi to ur mum Nancy lol
Eileen N. Great atmosphere, clean, cheery, and got a great hair cut by Dian.
Gretchen D. I had never colored my hair before and was in desperate need of a cut, and Brooke was awesome explaining my options and giving me a great haircut.
Derek L. Very pleasant staff
Joanne M. Visited the salon for the first time tonight. Lisa listened to what I wanted to do with my hair and delivered! She did exactly what I asked and this is the best haircut I have had in a long time. Will definitely be returning! Thanks Lisa!
Michelle W. Beautiful salon, excellent service, very friendly! And most importantly I couldn’t be happier with my full foil and cut thank you!
Debbie D. I loved it, so clean and bright. Everyone was so pleasant. Danielle was highly recommended and she did a fantastic job on my hair, very knowledgeable and professional. I will definitely be back again and again
Cheryl S. Awesome experience. Would highly recommend.
Sarah K. I went in for my first time the other day and I was very impressed with the staff at this salon! Everyone was very friendly and accommodating and the salon itself is gorgeous! I can’t wait for my next visit!
Jessica S. Had a great experience at Brian Richard’s Salon from the moment I walked in. The person behind the desk was pleasant and welcoming and my hairdresser, Danielle, was as sweet as can be. Have gone to a few salons in the area, trying to find the right one. I think I found it.
Denise C. The most amazing service. My stylist, Michelle, understood exactly what I wanted to accomplish and accomplished it! Amazing color, cut and blow out. Being a licensed professional myself, I am not easy to please. This is simply the best.
Michelle P. When I came to see Dian my hair was a mess (dry, spilt ends, and in desperate need of a cut). Dian spent several hours with me to revitalize my hair and give me all I had asked for! It was wonderful to watch as Brian checked in with all the stylists to make sure everyone had what they needed. It was so nice to see such a warm and cooperative working environment. Being offered snacks and a glass of wine during the process were icing on the cake!
Sara P. Beautiful salon with great service! Will come back to see Kathryn!
Ashley H. Very nice atmosphere. Everyone was very welcoming and friendly! Brooke did a great job with my haircut and the hair washing chairs even give a little massage!
Camille B. Dian does such great work that even when I go a long time between cuts, it keeps its shape. She’s also hilarious and kind.
Christine V. Had a great facial with Tanya
Svitlana K. Excellent interior and comfortable chairs. Service at the highest level. Prices are pretty much affordable. I highly recommended Brian Richard's Salon to everyone.
Karin O. So glad Lauren is working at your beautiful salon. All your employees are so nice, caring and professional. Thank you for your awesome service!
Kerra G. Great first visit to the salon! Great flow and very clean. Loved the added touch of the massage chairs during my wash!
Tracy M. I enjoyed my first visit! Will come back again.
Jill F. 1st time at this salon and loved it. Everyone was so friendly, and my stylist (Dian Tobin) was awesome - took her time, and I really like my cut. and my friends commented on it that night!
Nanci R. I am so happy that I went to your hair salon. I had an appointment with Dian and she actually listened to what I said and worked with me!! I love my Hair style and color! Everyone in the salon is so nice and personable!
You have a fantastic salon!
Kayla A. Jess was wonderful. Since it was my first time in the salon she gave me a run down and was very attentive to every detail. She ensured I had the best cut possible. I will definitely be coming back!
Madison G. Our first (but not last) visit to your salon was fabulous! Everyone was so welcoming and hospitable. The salon decor is beautiful & comfortable and bonus...my teen daughter left with a GREAT cut and blow dry from Dian :). See you soon!
Shane M. Thank You! Dian was awesome. She is professional, fun to talk to, and was willing to help me find the perfect haircut!
Elizabeth W. Great first time visit. Jess consulted with me before making her first cut and checked with me along the way to make sure I was happy with the cut.
Annie C. Fabulous! I love this salon.
Shannon O. I went in to Brian Richards for the first time today. The salon was so nice on the inside as were the people! Kathryn was my stylist and was great. I loved the cut she gave me. Truly gave new life to my hair!
Kit Yue W. Wonderful experience in a beautiful space. Color and cut came out great in brian’s Confident hands.
Eileen N. After going to another salon for years, I booked an appointment with Dian.
She did an excellent job on my thick frizzy hair and I hope to come back☺ Happy Customer
Alexandra C. Tania is amazing! My eyebrows were perfect when I left!
Debbie M. Changing salons was a big decision for me as I enjoyed my previous stylist, having gone to her for four years. I needed a change. I saw a woman with a beautiful cut, I asked her who did it. Well, today I visited that stylist and am so happy with my cut, so pleased that I made my next appt.
Barbara B. Salon was nice, clean. Staff was courteous. Jess is great and I love my haircut.
Laura D. Had a wonderful experience at BR Salon. Brooke did a fantastic job on my color!
Joanne J. Kathryn did a great job: matching hair samples to my hair roots to determine the best hair dye, using a razor to cut my hair in a “punky” style, and blow drying my hair to cover my thinning hair.
I should have given her larger tip...
Gail L. beautiful salon. Having my hairwashed while sitting in a massage chair is brilliant. Thank You. I was very pleased with the cut and blowdry from Brooke .
Morgan D. Michele R is awesome.
Maureen H. Diane was very good. She gave a good color and cut- very satisfied
Sheryl C. I went to Brian Richard Salon to have my hair done for my son's wedding and found them very professional. The place was clean and beautiful and my hair came out excellent. I would highly recommend this salon.
Joan A. My stylist helped me figure out how best to achieve the color results I was looking for and it came out great!
Sara A. Dian did a great job. I am enjoying my hair cut.
Dianna M. Had an excellent first visit to Brian Richard's Salon today. First the receptionist was nice and very friendly. The salon itself was clean and nicely appointed. Michelle was great and so patient with me. She really listened to me and I was nervous because it's the first time I have had a new hairdresser in 20 years and I have difficult hair. I love my cut and I will be going back to Michelle for sure!
Haley F. What a gem! Such a pretty salon with a soothing environment and everyone was so helpful. We were there for makeup (Tanya was fantastic) and all the hairstyling we saw was gorgeous!
Debbie R. Always a luxurious feeling walking into Brian Richatds! I leave feeling pampered and beautifull, if only for a few hours, it's marvelous!
Loved meeting Tamia and receiving a amazing anti-aging facial!
I'll be back!
Thanks so much!
Carol E. I loved my haircut and color from Dian. She was very helpful in picking out my color and very nice to talk with.
Everyone there was very nice and I will definitely be back.
Pam C. First time visiting Brian Richard Salon, everyone was very friendly and professional. They gave me full attention on what I wanted to have done and was please with the outcome. Love my new cut. I would return and recommend to my friends. Thank you.
Melissa C. This salon got it right! From the minute you walk in to a friendly front desk staff to behind the scenes staff, all we're very friendly, took the time to understand what I wanted and worked with me step by step. I finally found "my salon". Thank you Brian Richard's Salon.....and Brooke!
Avery D. Dian, thank you so much for taking the girls on such short notice! Always a pleasure going to Brian Richards!! Great staff
Jane W. I really enjoy going to Brians Richards Salon. Lisa, my hair stylist is wonderful. She is a real artist and very professional. She is also a very warm and interesting to talk with. My time at the salon is very pleasurable. I had been going to another salon in Franklin but I much prefer working with Lisa.
Margie L. Nice massage chairs at the shampoo station. Water, coffee and tea are available.
Donna G. I was very impressed with the design and comfort of everything. Very comfortable chairs at each station and the most comfortable shampoo chair I've ever experienced. The recline of the seat and the gentle back massage were a nice extra. It is a very relaxing atmosphere!!
Ann Marie U. I recently moved to Massachusetts and needed to find a new salon and I’m happy to say I found it here! I was greeted by Raven upon my arrival who made me feel very welcomed! Then I met with Brian who took the time to listen and make suggestions; he did a fantastic job with my color and cut!! The salon itself is decorated beautifully and love the hair washing station as the chairs message you as you get your hair washed; great feature! Thank you!!
Andrea C. Always an amazing experience. Everyone is happy and so pleasant to work with. I love seeing Christine for my mani’s!
Thank you for a great experience every time I come!
Tiffany O. This was my first time visiting Brian Richards Salon and I was instantly pleased by the atmosphere. The staff was so friendly and welcoming and there was a comfy waiting area. Salon area is nice, and the hair washing chairs give you a massage! Great touch! Brooke also did a great job on my hair and was fun to chat with in the process :) I’ll be coming back for sure!
Amy D. Relaxing an welcoming environment! Definitely will come back!
Nancy W. I enjoyed my first visit to your salon. I think you are right on with customer service.
Laura H. Friendly service and great atmosphere. Switching salons and enjoyed it very much!
Neda H. i had a hair cut with brooke, get person to talk to and best haircut i have gotten in a while! love the way she did my hair, which i had known about her while i was in high school and she would have been able to do my hair for prom!
Alyssa R. Katherine was amazing. Took her time didn't seemed rushed even though she had someone before and after and managed to give me a great haircut even though I never know what actually looks good on me. I am so thankful for her work!
Jen F. Kathryn did an amazing cut and blow dry on me. It was my first time visiting the salon and I would give it two thumbs up. It was very clean and I had a great experience. Also, I loved the little holiday gift they gave to me after - very nice touch!
Juanita S. I've passed by a few times. I wanted a new experience in getting my color and my cut. It's risky to go into a new salon. I walked in and felt very welcomed. I was introduced to Brooke. It was plenty of laughs and conversation. She listen and was very accommodating.
Stephanie J. My first visit was just perfect
The salon is beautiful clean
The staff is very friendly and attentive! After my services I left very happy and confident that my hair is in good hands!!!
Shannon W. I loved it. Everyone was so friendly and inviting! It is not crazy expensive either.
Joanne D. Nice place
Kerrie B. Darling Salon- had a wonderful experience! From the charming staff to the fabulous haircut... I’d highly recommend :)
Emily Fan D. I was surprised by how friendly your staff was. The salon was extraordinary well-decorated, I felt like I was in a cafe more than a salon!!! I really enjoyed sitting on a massage chair while having my hair washed. Prices were affordable and the outcome was superb!!I will definitely come back!!
See you soon!
Terri M. One stop shopping for all of your salon needs. Great people and very friendly.
Will recommend this salon to all of my friends and family.
Holly H. I walked to the salon for the very first time wanting to make an appointment for a haircut. They went out of there way to find a stylist that was able to take me right then and the stylist Dian Tobin that cut my hair was so gracious and talented. I walked out of there with the greatest haircut and I am looking forward to going back for my next haircut
Caryn G. I decided to give Brian Richards Salon a shot after reading all the positive reviews. I was given an appointment with Kathryn, who listened attentively to what I wanted. She also gave me solid suggestions for color, highlights and a cut after examining my dull, lifeless locks. I let her do her thing, and all I can say is it's been a long time since I have loved my hair this much. The color is stunning, and my hair is shiny, healthy and full of body. The cut has seriously taken years off my face. Even my sister, who is extremely picky and critical, has decided to call for an appointment after seeing the results. Thank you for a wonderful experience, and for making me look and feel like a million bucks!
Maria Adkins D. Katheryn did a wonderful job with my hair. It feels lighter and smoother and looks like I have volume. I've had problems with a sensitive scalp and feeling pain during haircuts and this time I didn't feel any pain at all. It was great!!
Marj R. I am so happy I found this salon, it is very nicely decorated, everyone was very friendly and most important the stylist was knowledgeable and talented!
Vanessa J. Lisa was great - she took the time to talk through my hair "before" and "after" desires - walked me through the color and cut process and was so warm and friendly throughout. Checked in with me during the cut and color to make sure it was where I wanted to go and was just overall wonderful! I will definitely be coming back - my hair looks great and I had such a relaxing morning!
Alex R. Every one was so nice and really helpful.
Sheila G. This was my first visit. Kathryn was very attentive and she did a terrific job on my hair. The color came out beautiful, and the cut was stylish and exactly what I wanted . The salon is beautiful. Overall it was a great experience. I'll definitely be back!
Emma O. It was my first time with a new hairdresser and setting up my own appointment and I was without my mom. So I was pretty nervous, but everyone was super nice and I got a really nice hair cut that I absolutely love. 10/10 would recommend.
Hannah F. It was great! Other than my hair not taking the hair dye well, the over all experience was great. Coming back again
Lisa S. I came to the salon as you offered the Cezanne treatment and I was not disappointed. My appointment was with Brooke and she was very friendly and knowledgeable. I was pleased with the process and will be back!
Matt V. Awesome first experience. Diane was great and I will definitely be back.
Lynne D. Brooke was friendly and was helpful with suggestions during our consultation. She did exactly what I asked for.
Karen L. What a warm, welcoming place!
Janice C. Excellent service- first time at salon - will come back Brooke was amazing
Marissa F. I went to Brian Richards salon for the first time this afternoon and had my haircut by Kathryn. She did an amazing job and I felt that she really understood what I wanted- especially since my hair is extremely curly and I like to wear it both straight and curly- a proper cut is super important. The salon was clean and the folks were friendly! Definitely going back!
Luanne H. Happy with results and stylist!
Kara L. This was my first experience at Brian Richards salon and I was very impressed! The receptionist greeted me warmly and waiting area was nicely decorated and clean. I had a haircut with Brooke who was phenomenal. She listens to what you want done to your hair and actually does it. Would definitely recommend Brooke/Brian Richards Salon to a friend!
Laura B. If you have challenging hair, this is the place to go! A friend recommended Brian Richards when I was complaining about my hair. He's a highly skilled and artistic stylist. I have long hair (just past shoulder length) and that is multi textured (some is fine and curly, some is course and straight). Many stylists struggle with my hair, yet Brian knew exactly what to do. I love the cut and highly recommend this him and his salon!!
Gail C. I was highly pleased with my hair appt. with Lisa. She cut my hair exactly how I wanted it.
This was my first visit and I will definitely go back again.
Thank you so much,
Kristen W. I loved my experience at Brian Richards today! Brooke was amazing and super friendly, and I am so happy with my haircut. She listened to what I wanted and even though I have very difficult hair, she made it work! The salon is also very beautiful inside and kept very clean. I will definitely be coming back for my next haircut! Thank you Brooke!
Chris B. I had a facial today by Tania and I thought she was great. Probably the best facial I've ever had.
Kerrie P. Loved everything. I came in to get my hair lighter with highlights for the summer. Brooke took her time and made sure she came as close to what I wanted. Also she explained everything that she was doing. The staff was extremely friendly and the salon itself was clean and beautifully decorated. I'm completely satisfied and will be returning.
Rachel S. Everyone that I talked to was very polite. The hair stylist did a remarkable job on my hair. I am very happy with my visit today.
Judy M. Brooke spent a lot of time listening to what I like and what I was looking for. Really meant a lot to me
Eleanor W. Everyone was friendly and professional Brooke gave me a great haircut and the prices are very reasonable. The salin is neat and beautifully decorated and sll the stylists look wonderful.
Lora H. I saw Brian for the first time and came in with hopes he would be able to correct a terrible haircut I had gotten. Brian was excellent, very detail oriented. He really took the time to fine tune the cut till it was too his high standards and we were both happy with the outcome. I have already made my next appointment and an looking forward to going back. Decor is adorable.
Cindy F. Loved my experience at the salon today and especially loved my hair! Would definitely come again!
Kathy D. Diane did an awesome job with my cut and color! Thank you so much!!
Brenda H. It was a very pleasurable experience, The facility is immaculate and the decor is stunning. My cut was great. Thank you for such a nice experience!
Deanna H. I had Kathryn Troy as my stylist and colorist Saturday. She did an amazing job on both my color and cut. She also did a blow out that lasted 5 days. I will definitely be back for another cut, color and style.
Leslie Bring Tip P. Loved my service, loved my hair. Excellent cut. Clean and super friendly.
Kelly N. I left the salon yesterday feeling like a princess! Dian did an amazing cut and a fantastic, new, funky color! Thank you!
Carrie C. Went in to your salon for the first time today for a cut with Lisa. I could tell that I was in great hands the minute I sat in her chair. She asked questions about what I was looking for and made suggestions based on my hair type. I'm loving the shape and movement of my new cut. Thanks Lisa!
Carly P. My first visit and the staff was nice and attentive to my 13 year old for her first brow wax. She also got a nice haircut.
The salon is clean and upbeat.
Will return for sure!
Judy E. I had a pedicure on April 15, 2017 with Christine and it was excellent. I will certainly schedule another pedicure with Christine. All staff was friendly and helpful. A wonderful experience.
Kelly E. I came in for the first time based on a family recommendation and I am so pleased that I did. The salon is spotless and everyone there is so friendly. I had Kathryn do my hair and she really took the time to consult with me beforehand and I'm thrilled with my results! Will definitely be back!
Kimberleigh B. We alway have a wonderful experience w Missy at Brian Richards Salon. Missy always takes the time to braid or curl my girls hair & they love leaving w pretty hair.
Jean A. I had the pleasure of meeting Lisa for the first time this week. She styled my hair and I must say, she did a great job. It was my first visit to the Brian Richard's Salon, I will be back. Jeanne
Kimberly H. Left my former salon as my experience was becoming more and more mediocre. I spent a while searching for salons and found Brian Richards. The reviews were positive, the website and pictures shown suggested a warm, upscale and inviting atmosphere and the proximity from my work and home was perfect. Today I left the salon feeling great. Lisa not only did a great job on my hair but was so sweet and friendly. She was very knowledgeable about hair and offered many suggestions, most of which were genuine ways to improve my hair and leave me with the best possible outcome (none of which we up sells!). I not only will certainly be back but will refer others.
Kristin M. This was my first visit at Brian Richard's Salon and it was a great experience! Warm greeting with the option of a beverage, makes you feel like you are right at home. Beautiful decor and interior decorating through the salon, which for me is a great touch.
I have been trying to change hairdressers and found Brian Richard's Salon online, where I saw great reviews for the salon. When looking at reviews, Lisa's name kept popping up with great reviews on coloring, highlights and cuts so I scheduled with her. She was such a delight to work with and great direction throughout the entire cut so you knew exactly what she was doing. My hair had was all over the place and she even out the colors and put some top highlights on top to give it a little depth. I loved it! She is a great person to work with and definitely will be coming back for another visit.
Gretchen T. This was my first time at Brian Richards and they were great. I walked in to see if I could make an appt and the front desk woman was wonderful and so sweet! She gave me all my options for a stylist with prices and made the entire experience very comfortable. I had not been to a new salon in a long time so change was difficult for me. I have to say I am very pleased with the results and will definelty be back!
Bert M. My first time there. Very nice decorated salon. i saw Lisa she's so friendly and nice and nit hesitate to give you advise for ur hair. i felt i kbew her from a long time. my hair came out very beautiful. little pricey from the other salons i went to. but sometimes u get what u pay for. of course I advise everyone to go there and see Lisa specifically
Jennifer P. Just walking in the door I was in awe. The salon is gorgeous and the staff are all super friendly, I had Brooke and I absolutely adore her. I will definitely be back for her to tame the beast I call hair.
Pamela W. Wonderful experience first time visiting the salon everybody was super friendly and professional. Lisa is a joy to work with. She really knows her stuff. Michael was extremely welcoming at the front desk. This is my new go to salon. Been looking for a new place for a while and I finally found it.
Angelina R. Hello my names Angelina and today was my first time in at BRS. I just moved to the area and it is really hard finding a new salon that has great stylists. I was recommended to see Kathryn Troy from my neighbor who is from this town. I took her recommendation and I am so happy I did. Kathryn was so polite and kind. And she did a great job on my cut! I booked in for six weeks to come again! Thank you so much!
Sarah G. Staff is kind and does an excellent job every time I visist.
Abbey C. I had a great experience at Brian Richards Salon! I went in not knowing exactly what I wanted to do with my hair and left ecstatic with my new look! Dianne Tobin is a fantastic hair stylist and I would recommend her to anyone!
Gina F. This place was great!! They are wicked friendly and great service
Sandy G. I love Missy! She gave me the perfect haircut! The salon is really beautiful and the massage chairs are the frosting on the cake! Nice job! Yes, there are many places in Franklin to go but your salon is really awesome!!! I'm so happy you have Missy! Thank you!
Laura H. I had my first appointment with Brian and could not have been happier. He actually listened to what I wanted and gave me the change I was looking for. The salon itself is very clean and decorated beautifully contributing to the positive experience. Every staff member I encountered was very friendly and genuinely interested in talking to me. I've already recommended Brian and the salon to my friends.
Rachel S. Today was my first visit to the Brian Richard's Salon and the experience was excellent! I called last minute for an appointment and they were able to fit me in for appointment that afternoon! Every employee was incredibly welcoming and the service was wonderful. The message chairs at the hair washing station were a great surprise and the blowout after my cut was exactly what I needed! I would absolutely return!
Alex N. I am VERY picky about my hair and therefore only get my hair cut once or twice a year (I cut it my bangs myself in between). I also change salons often because I'm never happy with my haircuts. BUT....I think I found my new home! Can't wait to come back to Brian Richards! I am LOVING my cut and color that Dian did for me just before Christmas. It's fantastic!!
Roopa G. Very friendly and welcoming !! The staff is great, experienced and patient with the customers ! Really like the place , and very satisfied with the service !
Diane V. Brian Richard's Salon is amazing. The staff is so friendly, polite and welcoming. The receptionist offered me something to drink and even helped me put my coat on when I was leaving. My hairdresser is Danielle and she is extremely talented with what she does. I trust her completely with my hair! The salon itself is beautiful, clean and very organized and the prices are reasonable. Highly recommend Brian Richard's Salon.
Ursula B. Great salon and hairdresser (Lisa)!
Kristen T. Danielle was excellent! Very professional and was able to do the corrective color I needed. I also made my next appointment with her for February! Thank you, Danielle!
Holly S. great experience and fantastic hair cut! Thank you Danielle!
Jeanne O. I had a very good experience with Diane. Will go back again
Susan P. Danielle was amazing! We had a great consult and reviewed what I was looking for and she had wonderful recommendations for cut and color and how to blend in my natural color. Everyone at the salon is so friendly and helpful. Looking forward to going back!
Dorothy W. I was very happy with my cut today. Missy did a great job, and I will definitely be back
Ava D. I absolutely love my new haircut, and I will definitely be coming back for another!
Amy G. Tania is the only person who has done my eyebrows and i don't trust anyone besides her! Iv'e been seeing Tania for years but this was the first time I had seen her since she started at Brian Richard's. The salon was beautifully decorated and everyone, especially the guy working the front desk (unfortunately i don't remember his name) was extremely nice! I felt very welcome. Also love the fact that I can book online- very convenient. Thanks for the great experience...be back soon :)
Berry S. This was my second visit and Danielle was even more professional and continued to provide a wonderful haircut with precision, thank you Danielle!
Kerrin W. Great service!
Liz L. Had my first appointment at Brian Richards today! I've been trying to find a good salon to color my hair for the past couple of years, I was told by a family friend to try Lisa as a hair stylist, I'm pleased to say she did a lovely job and I will be back ASAP! Thank you!!
Kim S. I found a keeper! When I relocate to a new area, it usually takes a few experiments before I find a hairdresser who knows how to work with the natural texture of my curly, but fine, hair. Lisa got it right the first time! She was also very helpful in mentioning some local attractions that I'll be certain to check out. Will be seeing you again in 4-6 weeks. :D
Gini S. Lisa was great! She took time to get to know my hair and all of its little twists and curves. I felt very comfortable in the salon and I've already scheduled my next visit. What a great decision to search for someone new!
Margaret S. I was referred by a friend to Brian Richard's Salon and am very happy with my experience. When I entered, Michael was very welcoming and made me feel right at home. The wash stations have the most comfortable chairs I've ever experienced, including foot rest and massage. Brian did an excellent job on my hair. I feel like a new woman. Thank you!
Molly C. I went in today for the first time to the salon. It was such an amazing experience. I had a very bad haircut at another salon prior to my visit and I want to thank Lisa for taking the time and effort she did for giving me the best cut I have had in years. You all were so kind and I will definitely be back!
Kristi D. Love Brian Richards salon! Everything from the minute you walk in the door is beautiful and relaxing. One of my favorite parts is the extra time they take when shampooing. It's very relaxing. The cuts and color are always first class, and the extra services like waxing are the best around as well.
Dee S. This was my first time going at this salon and Solangh had been recommended to me by a friend. I was not disappointed. She did a great job with the color and cut. Very happy and am going back.
Robert F. Michael, I have been seeing Missy for years to style my hair. When she moved to your salon, I followed. What a pleasant surprise! The décor is luxurious while creating a warm, welcoming space. The service is excellent and prices are fair. I look forward to my monthly visits.
Kaitlyn R. Kaitlyn (my 14 yr old daughter) had a haircut/blow dry with Brooke. Brooke gave Kaitlyn a fabulous haircut, she really cuts her hair type well. My only comment would be that it felt a little rushed at the end, as Brooke's next client was already there and walked over to Brooke's station. It may be that the time set for our appointment was not long enough - Kaitlyn has very thick hair and takes a long time to blow dry. Our appointment was at 10:15 and the next client was there at 11:00. Next time, I would just like enough time for a flat iron in addition to the blow dry. But Kaitlyn will be back as Brooke really does a nice job with her hair and is super sweet.
Amy O. Awesome service
Rena H. The atmosphere was inviting and comfortable everyone was very nice. Lisa was fabulous thank for my great hair. Rena
Scott G. Excellent haircut and I live being able to book my appointment online.
Kathleen L. Excellent service. Very happy with my hair. I will definitely be back!
Pooja A. I really like coming into Brian Richards with Missy as my stylist. The entire atmosphere is very welcoming and they play really calming music. The massage chairs are a really nice touch and everyone makes you feel at home. Definitely recommend!
Ann P. I'm new to Brian Richards salon and just had a consultation with one of the stylists, Missy. I instantly felt I had finally met the right stylist to cut my curly hair. She made a couple suggestions that will help loosen up my curl and will make my style more manageable, exactly what I'm looking for! She seems very experienced and made me feel confident I was in good hands. I quickly booked my styling appointment with her this week, can't wait for my new hair style!
Carol B. I finallh found the salon for me! Today was my first visit to Brians and let me tell you I was extremely impressed. I felt welcomed the minute I walked into this beautifully decorated salon. The attention to clients was abovd and beyond. My stylist Lisa's definitely has a gift, her advice for a new color and cut was perfection! I will be a returning client for sure.
Jillian P. I am new to the area and was referred by a friend to try out your salon and my expectations were exceeded! I think I found my new home :) thank you for your great service! I look forward to my next visit
Kaitlyn C. Excellent service!
Karen R. I went into Brian Richards Salon for a consultation and met with Lisa.
She was so patient with me and listened to my concerns. I made an appointment
and put my trust in her. I'm SO happy I did. She's awesome...
Colleen C. Today was my first visit to Brian Richards Salon. I had a partial foil with Jill. Couldn't be happier with the results! Thank you!
Susan B. First thing I noticed was how beautiful the salon was inside. I was greeted by Michael and he was very nice and professional. Brian did a fantastic job with my color and fixed a really bad cut I was very happy with the whole visit. Thank you Brian I love my hair.
Andrea B. Brian Richard's Salon is a meticulously well maintained salon in Franklin. Recently renovated, the decor is upscale without that "too good for you" feel. The owners are always there to check in on customers and offer you a coffee or water - which is a great feeling! Cindy gives the best cut and I have recommended many friends to her!
Heather R. Wonderful cut and highlights. I highly recommend Lisa.
Jaime T. From the moment I walked through the door I was impressed with this Salon. The hair stylists were extremely friendly and welcoming. My hair stylist Brooke was professional, talented and very personable. My cut was exactly what I had wanted and I will most definitely be back in eight weeks to visit them again!
Micaela M. I love that I can see available appointment times and book online. It's super convenient.
Dan M. Missy D was excellent! She clearly has many years of experience. I am very happy with my men's haircut. Atmosphere is great. I will be definitely be a repeat customer.
Beth L. My first time to Brian Richard's salon and I was very pleased. Very friendly staff and Danielle gave me a great new cut! She explained how to best dry it and product to use. Thank you! I will be back.
Caitlin F. Great experience. Jill was great and make my hair look wonderful. Would definitely recommend to anyone else.
Parker E. Best haircut Ive ever gotten!
Laura B. Debbie is great. She is so kind and really listened and understood what I was looking for. The haircut and color came out just perfect. The woman at the front desk was so friendly and welcoming. I appreciate that they fit me in last minute on a busy Saturday afternoon. I will for sure be coming back.
Jennie G. I had a color, cut, and blow dry with Brian for the first time today. He was extremely personable and professional and I am happy I decided to try them out. My color is perfect and my cut is awesome and I have already booked my next appointment. The salon is really beautiful and I loved the massage chairs in the shampoo area. Highly recommend. - Jennie
Liz F. Had a great experience with Jill. She did an awesome job. Love the new style she gave me. I wanted a shorter style with just enough to put back in a pony tail for the gym. I will recommend your salon to friends and family. Thank you for the wonderful experience. I will be scheduling another appointment with Jill.
Emily K. Great salon, friendly staff, plenty of parking, and massage chairs at the sink. What's not to love! Brooke is amazing at what she does. I can't say enough about how much I love my hair!
Laura P. It was my first time at the salon, with my long time hair dresser Brooke. It's absolutely beautiful inside! Loved the sink chair (so comfortable!), the entire staff was friendly and welcoming. Can't wait to go back!
Kathy D. Great salon very friendly staff.
Rachel B. Jill was fantastic! Everyone was so friendly and the salon is beautiful!! :) thank you!
Danielle S. I was very pleased with the service. The staff and stylist were very welcoming. Overall lovely experience.
Jeanine B. Beautiful and friendly salon. Would love to see more services such as nails.
Wendy T. I really LOVE LOVE LOVE my hair cut and color! This was my first time to the salon and I was so incredibly happy that I made the decision to try it out. I had been to the same stylist for many years and decided it was time to try someplace new. I went to Lisa P because I had heard good things about her and I am so very happy that I did! Everyone there was super nice and I am so very pleased with my new look! I just hope I can style it 1/2 as good as Lisa did! I will definitely be back.
Melissa N. Lisa is amazing!! Best haircut I ever had.
Marliss S. Lisa did a great job with my hair, I really like it. This was my first visit to your salon, I will be back!
Laura M. Thank you for a wonderful experience. Lisa was very accommodating and very friendly. I let her do whatever she thought would look good to my hair and I love it. I would highly recommend your Salon and Lisa.
Karin G. Brian Richard's salon was great! I felt very comfortable and welcomed by all staff. Aside from the fantastic magic Danielle works on my hair, the massage chair for washes were a fabulous addition to my experience and much appreciated!
Amie M. Love Brian Richard's Salon! The staff is so friendly, and talented. The salon is so inviting, it is my great escape away from my kids. Solange cut my daughter, Rory's hair for her first haircut, and Rory can't wait to go back!
Jeannette S. Very friendly staff and the salon is spotless. My experience was wonderful and I will be back for more salon services in the near future.
Carol A. I saw Danielle today for the first time and I love my haircut. She helped me choose a softer, warmer color for me and it looks great. I'm very pleased with the service I received today.
Lisa A. Beautiful and very clean salon with extremely friendly staff! Lots of positive energy as well!
Ken G. My first time at the Brian Richard Salon. Danielle, simply after a few words of explanation...knew exactly what I wanted. Friendly, professional people. the coffee was a nice touch. My hair style is exactly what I wanted. BRS will now my be my once a month stop to have Danielle provide me with this great service!
Barbara F. Lovely salon and very friendly staff. Facial was great and really relaxing.
Kelly C. I had my hair cut and styled by Lisa, who did a fantastic job! She really listened to what I wanted and on top of that was quick and so friendly. She also gave me lots of good advice on hair care and coloring (I was really unsure what to do after a bad color experience at another salon, and she helped me make a decision about how to correct it--I'll be returning to BRS next week for another appointment with her). Thanks!
Nancy M. I was impressed how the staff treated me from the moment I arrived until I left. It was very festive, with holiday music, cookies and beverages.
Lynda C. Wonderful salon. Beautifully decorated. Staff was extremely professional and friendly. Nice touch offering beverages. Overall great experience.
Sophia P. I brought my daughter Sophia in today for her 1st teen facial with Tonya. Sophia couldn't stop talking about it on our drive home. She really enjoyed her time at your salon.
Shirley O. Great experience at Brian Richards Salon, first time there and can say I will definitely be going back. My stylist Cindy was awesome; I love my hair style.
Emily B. Amazingly beautiful salon. So professional, clean, and energetic. I followed my hair stylist here and I'm so happy she chose here. Can't wait to come back!
Barbara G. Love the shop. Very well-appointed and attractive work spaces. I would follow Danielle anywhere, but happy she chose to work in your salon. Definitely appreciate complementary beverages and nice to see employees who were happy, friendly and helpful. The products seem better than at the last place I went. Overall, I would give you 5 stars.
Thanks - See ya soon.
Laura C. Great service!
Chris W. You have very nice saloon. Missy did my hair she's real nice lady plus always very friendly. She use to do my hair at another saloon called Hairs Boston but it closed. One thing I did like about your saloon is the chairs where you have your hair washed. Plus the women at the front desk was very friendly.
Melanie M. I was 100% satisfied with my color. My hairstylist Danielle was great! The salon was clean and comfortable. The entire staff was very friendly and welcoming. I loved the super comfortable wash station and the semi-private processing section. Complete with comfy chairs and beverages. Love this salon!
Kristen C. This is my first time at Brian Richard Salon and I LOVED IT! Great energy and beautiful salon! My haircut is awesome! Danielle is the best! :-)
Denise P. Followed my Esthetician to Brain Richard Salon. This salon is definitely five star. Very clean with beautiful decor. Highly recommend salon and Tania if your looking for a wonderful, and relaxing facial. The bed is beyond amazing!
Rachel C. Great expirence!
Kristen G. Today was my first visit to the salon and I was really impressed with the appearance of the salon as well as friendly atmosphere. Raven at the front desk was very nice and helpful with booking my appointments and Tania is awesome! The spa rooms are so warm and inviting. I was instantly relaxed and Tania gives the best eye brow waxes! I am coming back for a facial next week and cannot wait!!!
Julie D. Friendly people. Beautiful salon.
Michele J. Beautiful, relaxing eperience. I am very happy with the salon and especially happy with my color/cut with Danielle. The shampoo chairs are amazing!
Pamela C. I always bounced around from place to place until I started coming to Brian Richard's Salon! I love this place, Brian is amazing!!!